How to start your own Pet Sitting Business - Course Contents

READY. ARE YOU READY TO RUN YOUR OWN BUSINESS?

- What is Pet Sitting & What does a Pet Sitter do?
- Benefits to Pet Sitting
- Can you be in business for yourself?
- Effects on your family
- Starting Slow or Starting Fast?
- Hobby OR Business??
- Hobby TO Business

FIRST THINGS FIRST, GETTING STARTED & SET UP .

- Plan To Grow-Being BIG
- Business Plan, Mission Statement and Goals
- Small Business Association & SCORE
- Competition
- Who is your market
- Pick a Name & a Logo
- Permits & Licensing
- Insurance. Liability & Bonding
- Find a good Accountant & Lawyer
- Bookkeeping/QuickBooks
- Business Bank Account
- What Services will you offer & for what types of pets
- Pricing & service area
- Adverting. Flyers, Brochures, Business cards, Car signs
- Your Policies & Procedures (extra charges, holiday charges, door locks, no one at Home, chained dogs etc.)
- Home Office set up
- Paper work(contracts, info sheet, report cards, customer survey form)
- Separate phone line
- Getting a partner/helper
- Educate yourself(Books on different animals)
- Animal First aid
- Vet on call
- Locksmith on call
- How to Handle Keys
- How often Pets are seen
- Local Laws & Codes

First Client & Beyond

 - Initial Phone Contact
- Set Up For Get Acquainted Visit
- Doing Get Acquainted Visit
- Clients Special Requests
- Type up The Client Card
- File System
- Schedule Book
- Billing
- When Clients do not pay/Bounced checks
- Complaints

THE PET SITTER IN ACTION. ACTUAL PET CALLS

- How to schedule: 12 hour dogs, lock ups, medications etc .
- Actual pet calls & animal care
- What to do
- What to look for
- Home security
- Emergencies

MAJOR DO's, DONTS & SUGGESTIONS

- Crating Dogs
- Dogs on Chains
- Garage Door Openers
- Use Front Door NOT Gates
- Protecting Clients Information
- Have Clients Call When They Return
- Continue Pet Sitting Until you hear from the Client

EMPLOYEES

- Do You Need Them?
- Independent contractors
- Hiring/Application Process
- Back Ground Checks
- Drug testing
- Training
- Employee policy & procedures
- Theft
- Payroll
- Scheduling other Pet Sitters